Customer Stories
sunsweet-making-a-difference-featured

Making a difference in our clients’ lives

We positively impact the lives of our clients beyond their KPI reports.

Learn How

SEO

Everything You Need to Know About SEO for Small Business

| 12 Minutes to Read
Photo of a keyboard, with a key that says SEO and a rocketship.
Summary: Discover everything you need to know about SEO and why it's essential for your business's digital presence. Get access to all our SEO tips and resources today!

Editor's Note: This post was originally published in September 2020 and has been updated with additional information in October 2023.

Search engine optimization (SEO) is as vast as it is misunderstood. It's one of the most essential concepts driving digital marketing today and a must-know for marketers who want to see their business succeed online. 

If you've spent as much time as we have researching the ins and outs of SEO, you've probably realized that algorithms change often, and the strategies that work for you one day can become almost meaningless the next. It's enough to drive even the most level-headed marketing pros up the wall. 

Still, some things never change regarding SEO, and those are the things we're here to discuss. While you can never predict where SEO is heading, you can ensure you're an expert on the basics. From this ultimate guide, you'll get an explainer on everything from why you need to care about SEO to why your SEO efforts might not work. Let's get started.

What is SEO Marketing?

Search engine optimization, or SEO, is the act of improving your web content to be more favorable in the eyes of both readers and search engines.

SEO can help your business and make your website gain more exposure, generate organic traffic, and reach better-qualified leads.

Your SEO strategy is the backbone of your digital presence – bringing traffic to your page. Alternatively, it can be what keeps traffic away. But as you're probably well aware by now, the nuances of your SEO success or failure are complicated.

Why Does SEO Matter?

Consider this:

  • Up to 90% of all internet traffic comes through search engines.
  • Over 70% of search traffic comes from organic internet searches, compared to just 30% from paid advertising (MarTech).
  • Generating traffic and leads is a #1 concern of companies, with 66% of marketers noting that improving SEO and growing their organic presence is a top inbound marketing priority (HubSpot).

Why is SEO important for you? The short answer is that prospective customers don't stand a chance of finding you on the massive cavern that is the internet without it. If you're a business, your customers would have to know your URL and browse directly to your website to get in touch with you or make a purchase.

Search engines act as gatekeepers to the broad expanse of the internet, helping people find what they're researching. And while they're smart, they're not nearly as smart as we want them to be. As a result, you have to optimize your web content to help search engines like Google and Bing to fill in the blanks. You have to construct content that appeals not just to your readers but to the gatekeepers that bring these internet users to you.

In other words, you have to do SEO.

In an interview, Andrey Lipattsev, Search Quality Senior Strategist at Google, confirmed that content and link-building are two of the most important factors that Google uses to decide where it ranks your site on a search results page. And when it comes to those factors, the quality far outweighs quantity. 

But SEO is not just about optimizing the content and the internal links that live right on your page. SEO is about your digital presence – not only your website. Pay attention to everything that factors in, which includes:

  • On-site SEO / On-Page SEO: The content and links on your site.
  • Off-site SEO: The content and links on other sites that lead back to your site. 
  • On-SERP SEO: Content related to your page that lives on the search engine results page itself

Most brands know what SEO is. Many of them have been taking – and continue to take – significant steps to ensure that they don't get lost somewhere below the first five organic search results (or worse, below the first page!). These efforts' goals are varied, but ultimately, SEO helps you achieve one of your site's primary objectives: it brings more traffic there. And if you're among hundreds of thousands of companies competing for eyes on the web, you know how crucial that is.  

What is Local SEO?

The key difference between SEO and Local SEO is the type of search results your business shows up in. Local business SEO is a search engine marketing strategy that helps businesses boost their visibility in local search results.

Unlike regular SEO, which relies on national and international search results, local SEO boosts your web pages' visibility in region-specific results. For example, if you own a boutique hotel in New York, you'd want to appear for "boutique hotel near me" or "boutique hotel near the Hudson River." These keywords and searches help users find products or services near their location.

Here are a few other types of businesses that can benefit from local SEO for business:

  • Coffee shops
  • Local consultants
  • Manufacturers
  • Local marketing agencies
  • Museums
  • Auto dealers
  • Photographers
  • Colleges and universities
  • Casinos

Search engines consider many things when ranking web pages for specific search terms.

Here are some things search engines will consider:

  • Is your website up to scratch? (does it provide users with a fantastic experience?)
  • Where is your store located, and are you near the person searching?
  • What product or service do you offer, and does it fix the searcher's problem?
  • Do you have an excellent online reputation?

Here are four ways you can boost your website's local SEO:

  • Optimize for Google Business Profile: A Google Business Profile page can help customers find and learn more about your business efficiently. Prospective customers can also get a quick summary of your business – reviews, opening hours, contact info, and more.
  • Contact details: Ensure your name, address, and phone number are consistent across every publication and website. This makes it easier for potential customers to find you. Additionally, if Google can't determine which information about your business is correct, your website might not be shown in the search results.
  • Optimize online directories and citations: Map aggregators like Express Update and Foursquare provide map data to search engines. Submitting your business to online directors can further boost your website's visibility.
  • Local SEO audit: You can use SEO audit tools to check how well-optimized your website is. When it comes to local SEO, this could include a Google Business Profile audit, Google Search Console audit, citation audit, and more.

How to Achieve SEO Success

By this point, you may be a bit discouraged. We get it: SEO is a bit complex, and you may be disadvantaged if you don't have the experts, money, or time to implement a comprehensive SEO strategy. 

But don't despair! The steps that will take you to inevitable SEO success aren't relegated to just the top performers or the brands with the most money to spare. Even as the algorithms change (it's estimated that Google updates its search algorithm a mind-boggling 500 to 600 times a year), the pillars that define SEO success stay the same. 

There are seven unique areas of SEO best practice you need to pay attention to when optimizing a piece of content for search engines:

Keyword research: The foundation of your SEO strategy. What are the keywords and phrases that will drive people to your site? Identify your site's main topics, then build content around these topics using related keywords.

Competitive analysis: You don't have to do better than everyone, just the brands you compete against. What are your competitors at the top of the search results doing right? What are your competitors at the bottom doing wrong? If you can deliver something a little more helpful, interesting, or inspiring than your competitors, you'll be rewarded with a boost in page rank.

Website optimization: It's not just your blog that demands your SEO attention. Any landing pages, microsites, content pages, and other digital content should be optimized, too. Include alt text and image captions, update your terms and conditions (GDPR compliance is a must), and include your business's contact info. Keep your content mobile-friendly, and factor in the health of your website, too. Excessive redirects, broken links, navigation problems, horizontal scrolling, or other errors can cause search engines to penalize you.

Address domain authority: Forget your content for a second and consider how well your website performs. Do you have enough links from other sites with high domain authority? How can you get more? The reverse is also a consideration: if spammy sites link to yours, Google will likely assume your site isn't trustworthy.

Content strategy: It's today's mantra for a reason: content is king. Is your content interesting, informative, well-written, and well-designed? Do you use keywords correctly? If others share your content and link to it, this is a good indication that you're on the right track.

Social media strategy: Search engines pay more attention to your social platforms. Are they being used to promote your content? Are you getting good engagement?

Measure, report, improve: SEO isn't a one-and-done kind of deal. Are you regularly auditing your site to ensure it's optimized? What areas are you doing well in, and where are you falling behind?

Building a comprehensive SEO strategy requires following the above steps to identify your strengths, weaknesses, benchmarks, and barriers. Make sure you're doing all of it with a context in mind. For example, SEO must-dos for local businesses will vary slightly from the must-dos that apply to online-only companies or businesses without websites (yes, they exist, even in 2020). 

Another critical piece of context that merits some extra detail is desktop versus mobile. Search behaviors on mobile devices differ from search behaviors on desktops. Optimize your brand's content for mobile – if you don't, you're missing out on critical connections with the 2.71 billion smartphone users worldwide.

Use SEO Software: SEO isn't a digital marketing strategy that can be managed manually. Fortunately, there are tons of SEO tools out there that you can use to manage your SEO and content strategy. There are keyword research tools, audit tools, rank trackers, backlink monitoring apps, and more.

With all-in-one SEO tools, you can ensure your content stands out from the competition, monitor competitors' backlink profiles, find lucrative keyword opportunities, avoid manual audits, and more. And most importantly, you can use SEO tools with built-in rank trackers to monitor your competitors' progress and your search rankings. This lets you see if you're achieving business goals and key performance indicators (KPIs). And if you own a digital marketing business, SEO tools can churn out visual data that can be quickly sent to clients. You can use this data to keep clients in the loop and boost customer acquisition rates.

Some notable SEO tools include:

Common SEO Mistakes to Avoid

Now that we've reviewed what you must do to make your SEO efforts successful let's switch gears and look at what you shouldn't do. Here are the most significant SEO mistakes you need to watch out for. 

Mistake #1: You misunderstand key SEO terms. SERPs. Click rates. Backlinks. There are many terms within SEO that you probably haven't encountered before, and it can feel like an entirely new language when you're a beginner. Ensure you're up-to-date on the meanings behind commonly misunderstood SEO concepts so you're not accidentally shooting your SEO in the foot. 

Mistake #2: Your keyword research is off. Not all keywords are created equally. Even within one topic, specific keywords will rank better than others. Your mistake may be that you're not choosing the keywords that rank best for your particular geographic location or ignoring easy-to-rank-for keywords with low search volumes. If your keywords aren't working, you may have the wrong ones. 

Mistake #3: You're focusing only on the content or only on link building. Both factors heavily affect your overall SEO success, but you're doing yourself a big disservice if you put all your energy into another's detriment. Weigh these relatively equally, and don't let either slip by the wayside. 

Mistake #4: You're trying to scam the system. Even if you don't mean to, you may be using low-quality SEO tactics that hurt your site's reputation with search engines. Things like keyword stuffing, link farming, and duplicating content will hurt you more than they help you. 

Mistake #5: You're ignoring something critical. Doing many things right won't make up for missing the essentials. In addition to optimizing content and links, ensure your website is crawlable and mobile-friendly. Look into optimizing your meta-data and keep up to date on Google's algorithmic changes (something we refer to here at WSI as AdaptiveSEO).

Finding the Right SEO Service for Small Businesses

Any business can benefit from SEO, especially local businesses.

SEO can help organizations improve their search engine visibility, reach more customers and leads, and improve conversion rates.

Although paid ads are a great alternative strategy that can lead to quick results and highly targeted traffic, SEO is a long-term strategy that can help your business succeed in the long run.

However, SEO can be a complex strategy, and it's no surprise that some small business owners don't have the time or human resources to get the job done.

Fortunately, there are many SEO agencies out there that can help you build an effective SEO and content strategy.

When finding the right agency for your business, you must consider your company's budget, needs, and goals. Ensure you also check out the agency's reviews and testimonials and ask if they have any case studies and client results you can review.

Benefits of Hiring an SEO Company

Here are four benefits of using an SEO agency:

  1. More time to run your business: If you're new to SEO, it will take hours to understand the process and required tactics to get the ball rolling. However, by relying on an SEO agency, you can focus on your day-to-day business operations and business goals. The SEO agency will handle the SEO strategy and ensure your business's online presence is improving.
  2. Faster and better results: As an SEO first-timer, you might not achieve the best results with your SEO strategy. Fortunately, you can rely on the services of SEO experts when working alongside an SEO company. They have the skills, knowledge, and expertise to help you succeed in your niche.
  3. Get rid of technical site issues: One of Google's core search ranking factors is user experience. Google and visitors prefer websites that provide them with a smooth experience. Fortunately, an experienced SEO team with web developers can help you improve your website's design and ensure the page loads quickly.
  4. Access to professional advice: When working with an SEO company, you get the added benefit of having access to professional advice. If you have a great content idea or website design, you can run it by the SEO experts you work with to understand its viability.

When it comes to SEO, middle-of-the-road isn't good enough. To truly understand everything you need to know about SEO, you must realize that being at the top is essential. A strategy that encompasses all of the must-dos and must-not-dos is crucial. Once you've got a good game plan, tweak it as necessary to adapt to the ever-changing SEO landscape. If you do, you should see more traffic, conversions, and, ultimately, more online success. 

Other Recent WSI Posts on SEO

The Best Digital Marketing Insight and Advice

The WSI Digital Marketing Blog is your ideal place to get tips, tricks, and best practices for digital marketing.